SUPPORT

Start with the documentation. If that does not answer it, write to us.

WHERE TO START

GET IN TOUCH

Where we are Clanert Sustain, Dar es Salaam, Tanzania
The company behind it Clanert Sustain Co. Ltd
Who built it Nobert Mrema - Environmental Engineer Eduward Gumbwa - Environmental Engineer

What to include

Four things and a question is usually answerable in one reply.

1

Which site and which receiver

A level only means something at a place. The receiver name and the site name are usually enough for us to reproduce it.

2

What you expected, and why

A measured reading, a figure from another package, or a rule of thumb - whichever it is, knowing what you are comparing against tells us where to look.

3

A screenshot of the receiver panel

The "Why is it this level?" breakdown shows the contribution of each source and each attenuation term. It answers most questions on its own.

4

The period and the limits in force

Day and night limits differ, and BS 4142 splits the day at 23:00 where IFC splits it at 22:00. The wrong window is the wrong assessment.

Write to us

Talk to us directly

For an assessment, a baseline survey, a quotation, or work you would rather have carried out for you, contact Clanert Sustain Co. Ltd directly. Same people, same standards - the tool is what we use ourselves.

Contact Clanert Sustain

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